1. Introduction

Welcome to Diskovar!

This Payment Policy explains the payment methods, advance deposits, remaining balances, payment confirmations and refund-related payment arrangements applicable to bookings made through the Diskovar platform.

Diskovar is an online travel marketplace operated by TripInBlink Global Private Limited, connecting travellers with independent local tour guides, tour operators and travel service providers worldwide.

Our payment arrangements are designed to provide flexibility to travellers while ensuring that guides and operators receive payments according to the agreed booking terms.

The applicable payment conditions, including the advance amount and remaining balance, will be communicated to travellers before a booking is confirmed.

2. Available Payment Options

Depending on the tour and booking arrangement, Diskovar may offer the following payment options:

• 20% advance payment.
• 50% advance payment.
• 100% full online payment.

The available payment option may depend on the tour type, service provider, destination and booking requirements.

The payment option applicable to a particular booking will be displayed during the booking process or communicated through the tour proposal.

3. Payment Policy for Private Custom Tours

Private custom tours may involve personalised itineraries, dedicated guides, transportation, accommodation and other arrangements. For such bookings, the following payment options may be available.

3.1 Flexible Payment Option (20% Advance)

Under this option:

• Travellers pay 20% of the total tour price online through Diskovar to confirm the booking.
• The remaining 80% is payable directly to the guide or operator according to the agreed payment arrangements.
• The remaining balance must be paid within the timeframe communicated in the confirmed proposal.
• The traveller will receive booking confirmation once the applicable advance payment requirements have been completed.

This option allows travellers to secure their private tour with a smaller advance payment.

3.2 Moderate Payment Option (50% Advance)

Under this option:

• Travellers pay 50% of the total tour price online through Diskovar to confirm the booking.
• The remaining 50% is payable directly to the guide or operator according to the agreed payment arrangements.
• The remaining balance must be paid within the timeframe communicated in the confirmed proposal.
• The booking will be confirmed after the required advance payment has been received.

This option may be suitable for bookings involving additional planning, transportation or other advance arrangements.

3.3 Full Online Payment (100%)

Under this option:

• Travellers pay 100% of the total tour price online through Diskovar.
• The entire booking amount is collected at the time of confirmation.
• No additional payment is required unless extra services or modifications are subsequently agreed upon.

Full online payment provides travellers with the convenience of completing their payment before the tour.

4. Payment Policy for Group Tours

Group tours may involve fixed departure dates, shared transportation, accommodation, entrance tickets, advance reservations and other operational arrangements. Payment requirements for group tours may vary depending on the specific experience and booking conditions.

Depending on the tour, travellers may be required to:

• Pay a booking deposit to secure their place.
• Pay 50% of the total booking amount in advance.
• Complete 100% payment at the time of booking.
• Pay the remaining balance before a specified departure date.

The applicable payment amount, payment deadline and balance payment arrangements will be communicated before booking confirmation.

Certain group tours may require full advance payment due to fixed departures, limited availability, pre-purchased tickets or other advance commitments.

5. Accepted Payment Methods

Diskovar may support different payment methods through authorised third-party payment service providers. Available payment methods may include:

• Visa.
• Mastercard.
• Other supported credit cards.
• Debit cards.
• Other online payment methods made available during checkout.

The availability of payment methods may vary depending on the traveller's country, payment currency, bank and payment provider.

Travellers should use only the payment methods officially displayed or communicated through Diskovar.

6. Payment Currencies

Tour prices may be displayed in different currencies depending on the destination and booking arrangements. The applicable booking currency will be communicated before payment.

Where a traveller pays using a different currency, the exchange rate and any foreign transaction charges may be determined by the payment provider or issuing bank.

Travellers are responsible for reviewing any additional currency conversion charges imposed by their financial institutions.

7. Booking Confirmation

A booking will generally be considered confirmed once:

• The traveller has accepted the tour proposal.
• The required advance or full payment has been successfully received.
• The booking has been accepted and confirmed through Diskovar.

Travellers will receive confirmation through email, the platform or another supported communication channel.

An enquiry or an unpaid proposal does not guarantee tour availability or reservation.

8. Remaining Balance Payments

Where a booking requires partial advance payment, the remaining balance will be payable according to the payment arrangements communicated during confirmation.

Depending on the booking, the remaining balance may be paid directly to the guide or operator. The payment deadline and accepted balance payment methods should be confirmed before the tour.

Travellers are responsible for completing the outstanding payment within the agreed timeframe.

Any additional charges for optional services, itinerary changes or extra arrangements must be agreed upon before payment.

8.1 Platform Fees and Service Provider Commission

Diskovar may earn a commission or service fee from a guide or operator for bookings facilitated through the platform. The applicable commission rate, calculation basis, deductions and payout arrangements are communicated to the service provider separately in the supplier agreement or applicable fee schedule. Unless a separate platform fee is expressly shown to the traveller before payment, the supplier commission is not an additional charge payable by the traveller.

9. Additional Services and Charges

Certain tours may involve additional expenses that are not included in the original tour price. These may include:

• Entrance tickets.
• Meals and refreshments.
• Transportation.
• Accommodation.
• Parking charges.
• Optional activities.
• Personal expenses.
• Additional tour hours.
• Special arrangements requested by travellers.

The inclusions and exclusions will be communicated in the relevant tour proposal.

Any additional services requested after booking confirmation may result in additional charges.

Travellers should review the agreed inclusions and exclusions before making payment.

10. Failed or Pending Payments

If a payment fails, remains pending or is not successfully processed, the booking may remain unconfirmed. Travellers may be required to retry the payment or use another supported payment method.

If an amount has been deducted from the traveller's bank account but the booking remains unconfirmed, the traveller should contact Diskovar at support@diskovar.com with the transaction reference and payment details.

Our team will review the transaction and coordinate with the payment provider where necessary.

11. Payment Security

Diskovar may use authorised third-party payment gateways to process online payments. Payment processing may involve encryption, authentication and other security measures implemented by the relevant payment provider.

Diskovar does not intend to store complete payment card credentials on its own systems where these are processed directly by authorised payment providers.

Travellers should never share their card PIN, banking password, OTP or other confidential banking credentials with anyone.

12. Refunds and Payment Reversals

Refund eligibility is governed by the Diskovar Cancellation and Refund Policy.

Approved refunds will generally be processed through the original payment method wherever possible. The time required for a refund to appear in the traveller's account may depend on the payment gateway, issuing bank and financial institution.

Where a partial payment has been made online and the remaining balance is payable directly to the guide or operator, the refund treatment will depend on the applicable cancellation terms and the amount actually paid through each payment channel.

For further details, please refer to our Cancellation and Refund Policy.

13. Payment Disputes

If a traveller notices an incorrect charge, duplicate transaction or payment-related issue, they should contact Diskovar directly at support@diskovar.com.

Please provide:

• Booking reference number.
• Transaction reference number.
• Payment date.
• Payment amount.
• Relevant supporting information.

Diskovar will review the transaction and coordinate with the relevant payment provider where necessary. Our team will make reasonable efforts to investigate and resolve payment-related concerns.

14. Taxes and Government Charges

Prices displayed on Diskovar may include or exclude applicable taxes, depending on the tour, service provider and destination.

Where applicable, taxes, government fees and other mandatory charges will be communicated during the booking process.

Travellers are responsible for reviewing the final payable amount before confirming their bookings.

15. Changes to Payment Terms

Diskovar reserves the right to update or modify its Payment Policy from time to time to reflect changes in payment arrangements, service offerings, technology or legal requirements.

Any updated version will be published on our website with a revised Last Updated date.

The payment conditions communicated and accepted at the time of booking will generally apply to that booking, subject to applicable laws.

16. Contact Us

For any questions regarding payments, deposits, outstanding balances, failed transactions or payment confirmations, please contact:

Our support team will assist with payment-related enquiries and coordinate with the relevant parties where necessary.